What you buy
writeupsc sells evaluations of handwritten UPSC Mains answers (see pricing): a trial of 5 evaluations that never expire, and a 30-day pass of 30 evaluations to use within 30 days of buying it. Earlier customers may also hold prepaid packs. Each is a one-time payment. There is no subscription and nothing renews, so there is nothing to cancel after you pay.
When a refund is given
- Unused trial, pass or pack. If you have not used any evaluation from it, you get a full refund if you ask within 7 days of the payment.
- Charged but not credited. If your payment succeeded but the evaluations did not reach your account, and we cannot add them, you get a full refund.
- Charged twice. A duplicate payment for the same order is refunded in full.
When a refund is not given
- Evaluations already used, including when you disagree with the marks or feedback. The score is an estimate made to guide practice (see the terms).
- A trial, pass or pack partly used, or bought more than 7 days ago.
- Pass evaluations left unused when the 30 days end.
- The free evaluation, which costs nothing.
An evaluation that fails on our side, or a photo the service could not read, never uses up one of your evaluations, so there is nothing to refund for it: the evaluation is still on your account.
How to ask
Write to us through the contact page, or call +91 70674 16148, from or naming the Google email you signed in with. Include the date of the payment and, if you have it, the Razorpay payment ID from your receipt. We reply within 2 working days.
How long a refund takes
An approved refund is started within 3 working days and goes back to the same UPI account, card, bank account or wallet you paid with. Razorpay and your bank then usually take 5 to 7 working days for it to reach you. The evaluations from a refunded trial or pack, or the refunded pass, are removed from your account.
Cancelling a payment
If you close the checkout before paying, nothing is charged. If money left your account but the payment failed, the bank or Razorpay returns it automatically, usually within 5 to 7 working days. If it has not arrived after that, write to us with the details.